With the launch of the PS5, we introduced a brand new feature, Game Help, so gamers can quickly and easily get help during their game, without accidentally running into spoilers they might find elsewhere. The feature is supported in PS5 games like Astro’s Playroom, Maquette, Oddworld: Soulstorm, and Ratchet & Clank: Rift Apart which just launched today, to name a few.
Many of you might be curious about how the feature came to be, so we wanted to share some information about this PlayStation Plus * membership benefit available for supported games.
Also check out this Ratchet & Clank: Rift Apart game support video demo.
How PS5 Game Help started
During the development of the PS5, our research revealed that the majority of gamers told us that they were looking for help with their games. Almost half are stuck in a game every week, and more than half said they encounter spoilers when they seek help with a game, or spend too much time looking for the advice they seek.
This feedback really touched us, so we got down to work on creating a feature for gamers that provides an easy way for them to get clues about the specific parts of the game they’re playing, without spoiling or spending a lot of time in. look for tips. on the Internet. We worked closely with the game developers to create this feature and also incorporated key feedback from our user testing research. It’s great to see this feature implemented in supported games, to quickly provide guidance to gamers right from the PS5 console, so they can spend more time playing.
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